{"id":7141,"date":"2019-10-25T10:00:09","date_gmt":"2019-10-25T03:00:09","guid":{"rendered":"https:\/\/news.appota.com\/?p=7141"},"modified":"2021-04-20T08:55:16","modified_gmt":"2021-04-20T01:55:16","slug":"8-ky-nang-chac-chan-phai-co-trong-cong-viec-quan-ly-nhan-su","status":"publish","type":"post","link":"https:\/\/news.appota.com\/en_US\/8-ky-nang-chac-chan-phai-co-trong-cong-viec-quan-ly-nhan-su\/","title":{"rendered":"8 K\u1ef9 n\u0103ng ch\u1eafc ch\u1eafn c\u1ea7n ph\u1ea3i c\u00f3 trong c\u00f4ng vi\u1ec7c qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1"},"content":{"rendered":"

Trong\u00a0c\u00f4ng vi\u1ec7c qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1,<\/strong> ng\u01b0\u1eddi \u1edf v\u1ecb tr\u00ed L\u00e3nh \u0111\u1ea1o c\u1ea7n ph\u1ea3i trau d\u1ed3i v\u00e0 b\u1ed3i d\u01b0\u1ee1ng nh\u1eefng k\u1ef9 n\u0103ng sau \u0111\u00e2y \u0111\u1ec3 n\u00e2ng cao n\u0103ng su\u1ea5t v\u00e0 t\u1ed1i \u01b0u l\u1ee3i nhu\u1eadn cho c\u00f4ng ty.<\/p>\n

<\/p>\n

K\u1ef9 n\u0103ng giao ti\u1ebfp<\/h2>\n

\"8<\/a><\/p>\n

M\u1ed9t qu\u1ea3n l\u00fd gi\u1ecfi giao ti\u1ebfp l\u00e0 ng\u01b0\u1eddi bi\u1ebft \u0111\u01b0a ra ch\u1ec9 \u0111\u1ea1o hi\u1ec7u qu\u1ea3 v\u00e0 bi\u1ebft l\u1eafng nghe. Nh\u1eefng qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 truy\u1ec1n \u0111\u1ea1t v\u00e0 x\u1eed l\u00fd th\u00f4ng tin cho nh\u00e2n vi\u00ean m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng. Do \u0111\u00f3 h\u1ecd lu\u00f4n \u0111\u1ea3m b\u1ea3o nh\u00e2n vi\u00ean hi\u1ec3u r\u00f5 t\u1ea7m nh\u00ecn v\u00e0 gi\u00e1 tr\u1ecb c\u1ee7a c\u00f4ng ty.<\/p>\n

K\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o<\/h2>\n

\"8<\/a><\/p>\n

Trong\u00a0c\u00f4ng vi\u1ec7c qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1<\/a><\/strong>,\u00a0k\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o\u00a0t\u1ee9c l\u00e0 ph\u1ea3i\u00a0bi\u1ebft c\u00e1ch ho\u1ea1ch \u0111\u1ecbnh c\u00e1c m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng. Giao vi\u1ec7c d\u1ef1a tr\u00ean kh\u1ea3 n\u0103ng, kinh nghi\u1ec7m v\u00e0 \u01b0u \u0111i\u1ec3m s\u1edf tr\u01b0\u1eddng c\u1ee7a t\u1eebng nh\u00e2n vi\u00ean. \u0110\u1eebng theo d\u00f5i, h\u00e3y tin t\u01b0\u1edfng. Cho ph\u00e9p nh\u00e2n vi\u00ean c\u00f3 kh\u00f4ng gian t\u1ef1 ch\u1ee7, \u0111\u1ed9c l\u1eadp l\u00e0m vi\u1ec7c v\u00e0 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 theo k\u1ebf ho\u1ea1ch chung.<\/p>\n

K\u1ef9 n\u0103ng ph\u00e1t tri\u1ec3n nh\u00e2n vi\u00ean<\/h2>\n

\"8<\/a><\/p>\n

M\u1ed7i nh\u00e0 qu\u1ea3n l\u00fd<\/a> lu\u00f4n ph\u1ea3i x\u00e1c \u0111\u1ecbnh th\u1eddi \u0111i\u1ec3m th\u00edch h\u1ee3p \u0111\u1ec3 ph\u00e1t tri\u1ec3n nh\u00e2n vi\u00ean. Vi\u1ec7c nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o th\u00f4ng qua m\u1eabu k\u1ebfho\u1ea1ch \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean (v\u0103n ph\u00f2ng, b\u00e1n h\u00e0ng), n\u00e2ng cao k\u1ef9 n\u0103ng tay ngh\u1ec1 g\u1eafn k\u1ebft ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u1ed1t h\u01a1n. \u0110\u1ed3ng th\u1eddi, h\u1ecd c\u0169ng bi\u1ebft c\u00e1ch kh\u00edch l\u1ec7 k\u1ecbp th\u1eddi nh\u00e2n vi\u00ean \u0111\u1ec3 c\u00f3 \u0111\u00f3ng g\u00f3p v\u00e0 l\u00e0m vi\u1ec7c \u0111\u1ec3 duy tr\u00ec \u0111\u1ed9ng l\u1ef1c. Th\u00fac \u0111\u1ea9y tinh th\u1ea7n n\u1ed7 l\u1ef1c c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n

K\u1ef9 n\u0103ng l\u1eafng nghe v\u00e0 th\u1ea5u hi\u1ec3u<\/h2>\n

K\u1ef9 n\u0103ng l\u1eafng nghe v\u00e0 th\u1ea5u hi\u1ec3u nh\u00e2n vi\u00ean c\u1ea5p d\u01b0\u1edbi c\u00f3 th\u1ec3 n\u00f3i \u0111\u00f3 l\u00e0 m\u1ed9t ngh\u1ec7 thu\u1eadt kh\u00f4ng \u0111\u01a1n gi\u1ea3n. Nh\u01b0 v\u1eady th\u00ec ch\u1eafc h\u1eb3n l\u00e0 bi\u1ebft \u0111\u00e2y l\u00e0 m\u1ed9t k\u1ef9 n\u0103ng m\u00e0 kh\u00f4ng ph\u1ea3i m\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd n\u00e0o c\u0169ng c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c.<\/p>\n

\"8<\/a><\/p>\n

Ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o th\u00e0nh c\u00f4ng l\u00e0 nh\u1eefng ng\u01b0\u1eddi bi\u1ebft l\u1eafng nghe, bi\u1ebft x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 v\u1edbi nh\u00e2n vi\u00ean. T\u1eeb \u0111\u00f3 nh\u00e0 qu\u1ea3n l\u00fd kh\u00f4ng ch\u1ec9 thu \u0111\u01b0\u1ee3c nh\u1eefng th\u00f4ng tin c\u1ea7n thi\u1ebft, hi\u1ec3u \u0111\u01b0\u1ee3c t\u00e2m t\u01b0, nguy\u1ec7n v\u1ecdng c\u1ee7a c\u1ea5p d\u01b0\u1edbi. \u0110\u1ec3 c\u00f3 nh\u1eefng ch\u00ednh s\u00e1ch, gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p trong qu\u00e1 tr\u00ecnh qu\u1ea3n l\u00fd. \u0110\u00f3 c\u0169ng l\u00e0 c\u00e1ch \u0111\u1ec3 \u0111\u1ed9ng vi\u00ean, kh\u00edch l\u1ec7 tinh th\u1ea7n r\u1ea5t l\u1edbn. M\u1ed9t c\u00e1ch ph\u00e1 b\u1ecf r\u00e0o c\u1ea3n quan h\u1ec7 gi\u1eefa c\u1ea5p tr\u00ean v\u00e0 c\u1ea5p d\u01b0\u1edbi.<\/p>\n

K\u1ef9 n\u0103ng ph\u00e2n chia c\u00f4ng vi\u1ec7c h\u1ee3p l\u00fd<\/h2>\n

Ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o hay qu\u1ea3n l\u00fd th\u00ec \u0111\u1ec1u c\u1ea7n t\u1ed3n t\u1ea1i k\u1ef9 n\u0103ng giao vi\u1ec7c cho nh\u00e2n vi\u00ean. M\u1ed9t ng\u01b0\u1eddi qu\u1ea3n l\u00fd t\u00e0i gi\u1ecfi s\u1ebd kh\u00f4ng th\u1ec3 l\u00e0m h\u1ebft ph\u1ea7n c\u00f4ng vi\u1ec7c c\u1ee7a m\u1ed9t t\u1eadp th\u1ec3. V\u00ec v\u1eady h\u00e3y \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c c\u1ee7a t\u1eebng c\u00e1 nh\u00e2n t\u1eeb \u0111\u00f3 ph\u00e2n t\u00edch v\u00e0 \u0111\u01b0a ra b\u1ea3ng m\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng sao cho giao c\u00f4ng vi\u1ec7c ph\u00f9 h\u1ee3p. \u0110\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c nh\u01b0 v\u1eady th\u00ec b\u1ea1n kh\u00f4ng n\u00ean b\u1ecf qua k\u1ef9 n\u0103ng s\u1ed1 7 \u1edf tr\u00ean. Ti\u1ebfp x\u00fac nhi\u1ec1u v\u1edbi nh\u00e2n vi\u00ean c\u0169ng l\u00e0 \u0111i\u1ec1u t\u1ed1t s\u1ebd hi\u1ec3u r\u00f5 n\u0103ng l\u1ef1c v\u00e0 s\u1edf tr\u01b0\u1eddng c\u1ee7a h\u1ecd.<\/p>\n

\"8<\/a><\/p>\n

S\u1ebd kh\u00f4ng ph\u1ea3i lo v\u1ec1 v\u1ea5n \u0111\u1ec1 giao vi\u1ec7c qu\u00e1 s\u1ee9c v\u1edbi n\u0103ng l\u1ef1c c\u1ee7a nh\u00e2n vi\u00ean. \u0110i\u1ec1u \u0111\u00f3 s\u1ebd l\u00e0m nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng v\u00e0 c\u00f3 th\u00eam \u0111\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c.<\/p>\n

C\u00f4ng vi\u1ec7c qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 l\u00e0 ph\u1ea3i \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh<\/h2>\n

\"8<\/a><\/p>\n

\u0110\u00e2y l\u00e0 m\u1ed9t trong s\u1ed1 nh\u1eefng k\u1ef9 n\u0103ng v\u00f4 c\u00f9ng quan tr\u1ecdng v\u00e0 c\u1ea7n thi\u1ebft c\u1ea7n ph\u1ea3i c\u00f3 \u1edf m\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd. B\u1ea1n ph\u1ea3i d\u00e1m ngh\u0129 \u2013 d\u00e1m l\u00e0m, d\u00e1m \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh m\u1ed9t c\u00e1ch \u0111\u00fang \u0111\u1eafn. \u0110\u00e2y c\u0169ng l\u00e0 kh\u00e2u m\u1ea5u ch\u1ed1t trong c\u00e1ch qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean. Th\u1ef1c t\u1ebf, khi tri\u1ec3n khai m\u1ed9t d\u1ef1 \u00e1n c\u00f3 \u0111em l\u1ea1i k\u1ebft qu\u1ea3 t\u1ed1t hay kh\u00f4ng \u0111\u00f2i h\u1ecfi nh\u00e0 l\u00e3nh \u0111\u1ea1o ph\u1ea3i c\u00f3 m\u1ed9t c\u1ea3m quan t\u1ed1t. H\u1ecd ph\u1ea3i \u0111\u00e1nh gi\u00e1 v\u00e0 d\u1ef1 b\u00e1o \u0111\u01b0\u1ee3c t\u00ednh h\u00ecnh, c\u00e2n nh\u1eafc \u0111\u01b0\u1ee3c l\u1ee3i h\u1ea1i c\u1ee7a c\u00e1c quy\u1ebft \u0111\u1ecbnh.<\/p>\n

L\u00e0 t\u1ea5m g\u01b0\u01a1ng s\u00e1ng cho nh\u00e2n vi\u00ean<\/h2>\n

Kh\u00f4ng\u00a0nh\u1eefng\u00a0ph\u1ea3i c\u00f3 c\u00e1c k\u1ef9 n\u0103ng\u00a0giao ti\u1ebfp, l\u00e3nh \u0111\u1ea1o, l\u1eafng nghe… m\u00e0 trong\u00a0c\u00f4ng vi\u1ec7c qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1<\/strong> b\u1ea1n c\u1ea7n ph\u1ea3i l\u00e0 t\u1ea5m g\u01b0\u01a1ng cho nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh.<\/p>\n

T\u1ea5m g\u01b0\u01a1ng s\u00e1ng \u1edf \u0111\u00e2y l\u00e0 g\u00ec? \u0110\u00f3 l\u00e0 vi\u1ec7c th\u1ef1c hi\u1ec7n \u0111\u00fang c\u00e1c k\u1ef7 lu\u1eadt, phong c\u00e1ch v\u00e0 t\u00e1c phong l\u00e0m vi\u1ec7c,\u00a0kh\u00f4ng \u0111\u01b0\u1ee3c c\u00f3 nh\u1eefng \u0111\u1eb7c quy\u1ec1n ri\u00eang v\u00f4 l\u00fd. C\u00f3 nh\u01b0 th\u1ebf th\u00ec nh\u00e2n vi\u00ean m\u1edbi ho\u00e0n to\u00e0n tin t\u01b0\u1edfng v\u00e0o b\u1ea1n.<\/p>\n

Nh\u00e2n vi\u00ean s\u1ebd ch\u1ec9 lo v\u1ec1 kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c giao v\u00e0 ho\u00e0n th\u00e0nh trong th\u1eddi gian n\u00e0o. C\u00f2n qu\u1ea3n l\u00fd l\u00e0 ng\u01b0\u1eddi giao vi\u1ec7c \u0111\u00f3. Nh\u01b0ng s\u1ebd ph\u1ea3i ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 t\u1ed1c \u0111\u1ed9, ti\u1ebfn \u0111\u1ed9 l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n

Lu\u00f4n lu\u00f4n h\u1ecdc h\u1ecfi v\u00e0 t\u00edch l\u0169y th\u00eam<\/h2>\n

\"8<\/a><\/p>\n

M\u1ed9t ng\u00e0y tr\u00f4i qua l\u00e0 m\u1ed9t s\u1ef1 thay \u0111\u1ed5i l\u00e0 m\u1ed9t s\u1ef1 bi\u1ebfn \u0111\u1ed9ng. V\u00ec v\u1eady cho d\u00f9 h\u1ecdc th\u1ebf n\u00e0o v\u1eabn s\u1ebd l\u00e0 ch\u01b0a \u0111\u1ee7. Th\u00f4ng qua kh\u00f4ng ng\u1eebng h\u1ecdc h\u1ecfi, s\u1ebd t\u00edch l\u0169y \u0111\u01b0\u1ee3c l\u01b0\u1ee3ng l\u1edbn ki\u1ebfn th\u1ee9c, kinh nghi\u1ec7m \u0111\u1ec3 theo k\u1ecbp th\u1eddi \u0111\u1ea1i. H\u01a1n n\u1eefa, vi\u1ec7c n\u00e0y s\u1ebd th\u00fac \u0111\u1ea9y s\u1ef1 ham h\u1ecdc h\u1ecfi c\u1ee7a m\u1ed7i nh\u00e2n vi\u00ean trong c\u00f4ng ty.<\/p>\n

Qu\u1ea3 th\u1eadt \u0111\u1ec3 tr\u1edf th\u00e0nh nh\u00e0 l\u00e3nh \u0111\u1ea1o gi\u1ecfi nh\u1ea5t l\u00e0 trong\u00a0c\u00f4ng vi\u1ec7c qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 kh\u00f4ng h\u1ec1 d\u1ec5 d\u00e0ng v\u00e0 \u0111\u01a1n gi\u1ea3n. Lu\u00f4n lu\u00f4n ph\u00e1t tri\u1ec3n b\u1ea3n th\u00e2n, trau d\u1ed3i k\u1ef9 n\u0103ng, h\u1ecdc h\u1ecfi ki\u1ebfn th\u1ee9c kh\u00f4ng ng\u1eebng…. th\u00ec b\u1ea1n m\u1edbi c\u00f3 th\u1ec3 Qu\u1ea3n tr\u1ecb Doanh nghi\u1ec7p ng\u00e0y c\u00e0ng t\u1ed1t h\u01a1n \u0111\u01b0\u1ee3c.<\/p>\n","protected":false},"excerpt":{"rendered":"

Trong\u00a0c\u00f4ng vi\u1ec7c qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1, ng\u01b0\u1eddi \u1edf v\u1ecb tr\u00ed L\u00e3nh \u0111\u1ea1o c\u1ea7n ph\u1ea3i trau d\u1ed3i v\u00e0 b\u1ed3i d\u01b0\u1ee1ng nh\u1eefng k\u1ef9 n\u0103ng sau \u0111\u00e2y \u0111\u1ec3 n\u00e2ng cao n\u0103ng su\u1ea5t v\u00e0 t\u1ed1i \u01b0u l\u1ee3i nhu\u1eadn cho c\u00f4ng ty.<\/p>\n","protected":false},"author":10,"featured_media":7154,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[887],"tags":[657,697,903],"yoast_head":"\n8 K\u1ef9 n\u0103ng ch\u1eafc ch\u1eafn ph\u1ea3i c\u00f3 trong c\u00f4ng vi\u1ec7c qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1<\/title>\n<meta name=\"description\" content=\"Trong c\u00f4ng vi\u1ec7c qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1, L\u00e3nh \u0111\u1ea1o c\u1ea7n ph\u1ea3i trau d\u1ed3i v\u00e0 b\u1ed3i d\u01b0\u1ee1ng nh\u1eefng k\u1ef9 n\u0103ng sau \u0111\u1ec3 n\u00e2ng cao n\u0103ng su\u1ea5t l\u00e0m 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